Payment information

We strive to make the payment process as simple and secure as possible. Below you'll find answers to some of the most frequently asked questions regarding payments.

Frequently Asked Questions

1. What payment methods do you accept?

We accept the following payment methods:

• Wire Transfer
• Deposit to our bank account in Forida

2. Is my payment information secure?

Yes, your payment information is securely processed. We use advanced encryption and secure payment gateways to ensure your data is protected.

3. Can I pay using multiple payment methods?

Currently, we only accept two payment methods. Please choose the option that best suits you.

4. Will I receive a payment confirmation?

Yes, your payment information is processed securely. make sure you enter our bank information correctly.

5. What should I do if my payment is declined?

If your payment is declined, please check the following:

• Check with your bank to ensure there are no issues with your account.
• Try using a different payment method.

If the problem persists, please contact our customer support team for assistance.

6. How do I apply a discount code or gift card?

You can enter your discount code or gift card information at checkout. There will be a designated field to apply your code, and the discount will be reflected in your total amount.

7. Are there any additional fees?

There are no hidden fees. The total amount at checkout is what you will be charged. 

8. Can I get a refund if I cancel my order?

We accept returns or cancellations for refunds only within the specified cancellation period. Unfortunately, if more than a week has passed since your order, we cannot process a refund.

9. Who do I contact if I have questions about my payment?

If you have any questions or concerns about your payment, please contact our customer support team at:

• Email: comercial@texincapima.com
• Phone:  +51 963 309 455

Our team is here to help and ensure your payment process is smooth and hassle-free.